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Privacy Policy

Last updated: [01/15/2026]

  1. Introduction

Ride351 is a trading brand operated by QueluzTur – Agência de Viagens e Turismo, Lda – UNIPESSOAL, a company registered and operating in Portugal under company number C.R.C. Sintra 9985 with the following licences RNAAT AV 808/1996 and RNAVT 2157. The registered office for our company is: AV. José Elias Garcia 98-A, 2745-142, Queluz, Sintra – Lisboa. The company is also registered for VAT under number PT503 477 729.

We are committed to protecting your privacy and ensuring that any data processed through our website is handled transparently and securely, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Portuguese data protection laws.

This Privacy Policy explains how information is processed when you visit our website.

  1. Data Controller

The data controller responsible for data processed through this website is:

Company Name: QueluzTur – Agência de Viagens e Turismo, Lda – UNIPESSOAL
Trading Brand: Ride351
Registered Address: [AV. José Elias Garcia 98-A, 2745-142, Queluz, Portugal]
Email: [hello@ride351.com]

All bookings and travel services are provided and managed exclusively by QueluzTur – Agência de Viagens e Turismo, Lda – UNIPESSOAL.

  1. Personal Data We Collect

We do not collect personal data directly through this website.

Specifically:

  • We do not collect names, addresses, phone numbers, payment details, or identification data via the website.
  • We do not sell, rent, or trade personal data.

The only data processed relates to anonymous and aggregated analytics information collected through cookies.

  1. Purpose of Data Processing

Any data processed through our website is used solely to:

  • Monitor website performance
  • Understand how visitors use the website
  • Improve site usability, structure, and content

No data is used for marketing, profiling, or automated decision-making.

  1. Cookies and Analytics

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how the website is used and how it can be improved.

5.2 Analytics Cookies

We use analytics cookies only (for example, Google Analytics or similar tools) to collect anonymized usage data, such as:

  • Pages visited
  • Time spent on the website
  • Browser and device type
  • Approximate geographic location (country or region only)

This information does not identify you personally.

5.3 Managing Cookies

You may accept or reject analytics cookies via the cookie consent banner on our website.
You can also manage or delete cookies at any time through your browser settings. Disabling cookies may affect website functionality.

  1. Legal Basis for Processing

Under GDPR, the legal basis for processing analytics data is:

  • User consent, provided through the website’s cookie consent mechanism.

You may withdraw your consent at any time by adjusting your cookie preferences.

  1. Data Sharing and Transfers
  • We do not sell or share personal data with third parties.
  • Analytics data may be processed by third-party service providers acting as data processors, under GDPR-compliant agreements.
  • Data is not transferred outside the European Economic Area (EEA) unless appropriate safeguards are in place.
  1. Data Retention

Analytics data is retained only for the period necessary to fulfill its purpose and according to the retention policies of the analytics service provider.

  1. Your Rights Under GDPR

Under GDPR, you have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Portuguese Data Protection Authority (CNPD)

Requests may be submitted using the contact details below.

  1. Data Security

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

  1. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

Email: [hello@ride351.com]